Inside Sales Support

Location: Atlanta, Georgia
Subsidiary: Rohlig USA
Country: United States
Start: ASAP

 

Shaping the Future of Logistics- Your Career Starts at Röhlig

Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships.

Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long-term career while maintaining a healthy work-life balance — because we believe success is best achieved together.

 

Röhlig USA is a global freight forwarder specializing in air, ocean, and contract logistics. We deliver customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success.

We are seeking a dynamic Air and Sea Import Operator to join our team, managing end-to-end import shipments while ensuring compliance, accuracy, and on-time delivery.

 

What you will do:

  • Sales and Business Development 
    • Maintain, and develop existing customers through appropriate propositions and ethical sales methods. 
    • Co-ordinate appointments for sales representatives. 
    • Assist with sales campaigns and events in conjunction with local and overseas partners. 
    • Provide Information and negotiation of rates for maintenance of the branch tariff. 
    • Preparation of correspondence needing neat presentation as requested by sales department. 
    • Be compliant will all regulations prescribed by USA Customs/IATA/TSA/FMC and other governing bodies. 
    • Offer sales support for future sales offices in remote locations. 
    • Quoting of freight costs to customers/agents through computer system. 
    • Response and follow up sales inquiries and leads using appropriate methods. 
  • Client and Supplier Management 
    • Client Management of allocated customers using established tools with a view to achieving and exceeding targets. 
    • Weekly follow-up with new clients after their first shipments. 
    • Deployment of information about all contracts with customers and suppliers to all parties. 
    • Ensure that any client entertainment activities are carried out in a professional and responsible manner to ensure the continuing good name of Rohlig USA. 
    • Ensure customer requests/complaints are completed in a timely manner and to the highest possible service level. 
    • Prevent recurrences and eradicate identified issues. 
    • Adhere to client service level agreements. 
    • Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance. 
  • Administration
    • Monitor competitor activity and industry trends. 
    • Assist in the production of monthly statistical sales reports. 
    • Update and maintain all relevant information about customers and sales activities on CRM, Enterprise/EDI. 
    • Attend meetings with sales team members if applicable. 
    • Attending training to develop relevant knowledge, techniques and skills if applicable. 
    • Prepare standard operating procedure. 

 

What you bring:

  • High school graduate. Some college or certifications preferred 
  • Familiarity with freight forwarding procedures, regulations & departments 
  • Essentially 2-4 years of industry related experience 
  • Excellent Customer Services skills 
  • Proven Sales and Business selling ability 
  • Highly motivated and results driven 
  • Demonstrates outstanding people skills 
  • Determines best customer solutions 
  • Business savvy and customer driven 
  • Closes the sale 
  • Comfortable being on the road (if applicable) 

 

What we offer you:

At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance.
That’s why we offer a competitive benefits package designed to empower you both  personally and professionally:

  • Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
  • 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
  • Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
  • Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.

 

If you’re looking for a workplace where your contributions matter and your well-being is supported, we’d love to have you on board.

Apply now and shape the future of logistics with us!

Send your application to: Mark.aulisio@rohlig.com

 

For further information about the position or the application process, please reach out to Mark Aulisio, Talent Acquisition Manager, 
Mark.aulisio@rohlig.com.

More information on www.rohlig.com.