Sea Freight Import

Location: Milan
Subsidiary: Rohlig Italia S.p.A.
Country: Italy
Start: ASAP   

 

Shaping the Future of Logistics- Your Career Starts at Röhlig

Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships.

Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long-term career while maintaining a healthy work-life balance — because we believe success is best achieved together.

 

At Röhlig Italy, our team of 55 experts operates from four locations: Milan, Bologna, Turin, and Verona. Working at Röhlig means embracing an international environment. Every day, team members around the world collaborate to develop tailored logistics solutions for our customers. Driven, forward-thinking professionals find numerous opportunities to play a meaningful role in this process. Flat hierarchies, a positive and collaborative work environment, strong opportunities for personal development, and long-term career planning provide the foundation for your success.

Execute sea import shipments in a timely manner as per customer requirements and ensuring customer satisfaction, whilst meeting local legislative requirements and the company procedures and objectives.

 

What you will do:

Specific duties including, but not restricted to:

  • Communication with customer, booking organization with Rohlig origin offices, customer service.
  • Receipt of pre-alerts from export country within required Global Business Objective.
  • Ensuring consol and shipment is registered in the operational system.
  • Ensures if cargo is hazardous that systems and documents are completely correctly and all stakeholders are advised of the hazardous nature.
  • Send import pre-alerts to consignee and external brokers If applicable.
  • Initiates tracking/tracing of cargo and reporting to stakeholders of any missing/delayed cargo.
  • Solving problems, as quickly and efficiently as possible, while reporting any discrepancies and customer complaints as Service Exception Reports with a view to preventing recurrence.
  • Report Import Cargo arrival to Customs as required by local legislative requirements.
  • Liaise with Carrier upon arrival; collect relevant shipping documents scanning them into eDocs in EDI.
  • Liaising with suppliers (agents, carriers, overseas agents) regarding any delays or issues. Liaising with supervisor and/or colleagues on matters, keeping him/her informed where necessary.
  • Expedites Import clearance (Customs, Quarantine, MAF etc where required) in line with local legislative requirements.
  • Ensure customer and agent invoicing and financial cost processing (local, overseas, commissions), are completed within the required time frames and in accordance with the company’s Global business objectives.
  • Where delivery is required provide complete and necessary information to internal/external suppliers to arrange timely movement of cargo.
  • Where required arrange movement of cargo back to warehouse for deconsolidation.
  • Handling Claims and Cargo discrepancies per described procedures QP 300.
  • Ensure Cargo consigned to bank or cargo subject to Original Bill of landing is released only when the required documentation is obtained and is in our possession.
  • Adheres to Global process standards in their daily work to ensure they deliver a high quality customer experience to all customers, internal & external.
  • Ensures that in their daily work system usage is optimized in order to increase the productivity and efficiency.
  • Adheres to minimum quality management standard to which the company is committed (currently ISO 9001:2008) and ensures all work carried out is compliant with pertinent regulatory/compliance requirements.
  • Adheres to internal quality shipments handling based on company’s KPI
  • Adhere to the company procedures regarding workplace health & safety.

 

What you bring:

  • In Depth Knowledge of Import operations
  • Fluent English language, both written and spoken
  • Good geographical knowledge
  • Knowledge of claims handling procedures
  • Excellent oral and written communication skills
  • Able to create good relationship with Rohlig origin offices and with local customer
  • High level of accuracy
  • Highly motivated
  • Enjoys working as part of a team
  • Good user knowledge of MS Office, Experience in Cargosoft/EDI

 

What we offer you:

  • Flat hierarchies, flexibility, Hybrid remote job model.
  • Lunch ticket.
  • Employee lunch / dinner together and periodic buy food for staff
  • Flexible working time
  • Free parking for Employees cars 
  • A pleasant and friendly work environment. Considerable opportunities for personal development and long-term career planning will be the foundation of success.

 

Apply now and shape the future of logistics with us!

Send your application at the following email address: carlo.tamagna@rohlig.com

 

For further information about the position or the application process, please reach out to Carlo Tamagna, Chief Financial Officer Italy & Spain.

More information on www.rohlig.com.